
From Fixed to Flexible: What Changed in Hospitality Service
Fixed buffet setups were built for a simpler assumption: that demand arrives in one predictable shape, at one predictable time, in one predictable place. That assumption doesn’t hold anymore. A single property can shift character multiple times in a single day — quiet gathering moments, a sudden surge of service, a formal setup that needs to disappear an hour later to make room for something else entirely. Demand doesn’t move in a straight line. It moves in waves.























