Hotels are having to rethink how they operate to keep their staff and guests safe
Hotels opening around the globe are signs of life returning to as it was before the pandemic. With shelter-in-place orders active for months, it is a safe bet to say that travel is on everyone’s minds. Being one of the hardest-hit industries of the crisis, hospitality is equally ready to welcome back its guests and staff, but it is not an easy task. Hotels and hospitality have their own unique set of challenges for reopening as the threat of COVID-19 continues to be a reality. With new regulations, how does an industry that thrives on personal attention and carefully crafted experiences meet customer’s expectations for both service and safety?
Hotels are having to rethink how they operate to keep their staff and guests safe. Potential guests are also looking for reassurance when they do decide to travel. There are new expectations for cleanliness and seeing that businesses are following new guidelines for prevention. Face masks and gloves, sneeze-shield receptions, and new hygiene protocols have become part of the new normal of hotel life. However, walking into a hotel that feels more like a hospital is not exactly the experience people are looking to have.
Companies, such as Rosseto Serving Solutions, are answering the call for modern safety products that are both safe and stylish. With a new line of safety partitions, countertop barrier shields, sneeze guards, and table dividers, the Avant Guarde Collection is ready to make the reopening process for hotels easier. Avant Guarde has been developed to be a complete solution for every property from reception and lobbies to common areas for lounging, eating, and working.
Download the Guide: Hotel Hospitality Now
Making The Check-In And Lobby Areas Safer
As your front desk staff and hotel receptionists greet the guests, they are also susceptible to infection. Exposure risk increases with talking, sneezing, coughing, or even just touching a contaminated surface. With Avant Guarde countertop barrier shields, hotel managers can enable staff to welcome guests while still maintaining a safe distance.
The Avant Guarde tabletop sneeze shield is a freestanding unit that you simply place on your existing countertop. The sneeze shield for cashiers has a pass-through window that is perfect for exchanging payments and room keys. Supplying disposable gloves to your front desk staff as they interact with guests will provide extra protection that will make everyone feel safer.
Reopening Restaurant And Dining Areas Responsibly
Download the Guide: Hotel Hospitality Now
Hotel managers will have to limit the capacity of dining areas at breakfast and dinner to comply with social distancing guidelines defined by the National Restaurant’s Association (NRA). Many properties are expanding the area dedicated to breakfast/dinner service and moving tables farther apart. This gives diners a more comfortable experience while they remain socially distant.
When table distancing is not possible; installing safety partitions, Booth, or Table dividers is an easy solution. The sneeze shield table divider enables you to seat guests using your current table arrangement while ensuring compliance with state guidelines.
For open service and buffet areas install buffet sneeze shields to protect food and beverage stations from potential contamination.
A Safe Buffet
Yes, you can do a buffet in the middle of a pandemic, it just has to be safe. Easily add buffet sneeze guards and buffet shields to your existing buffet set ups. Rosseto has created a line of buffet shields, called Shield + Serve. It includes connectable panels that you can use to customize to fit your layout or a bi-level sneeze guard with an adjustable pass-through window that can be placed in front of any open station. Adding these types of safety shields to your buffet not only protects the food from contamination, but also gives your guests the peace of mind they are looking for so they can focus on enjoying their experience. Crystal clear finish gives them a direct view of your offerings so your menu can still be the star of show.
Safeguarding The Lobby Markets/ Micro Markets
Lobby Market and Micro Market concepts have been a rising trend in hotel design in recent years. Customers are looking for healthy snacks and lighter fare they can take back to their rooms or eat on the go. These markets can be an asset during pandemic service as they allow customers to serve themselves similar to a grocery store setting. The only potential points of contamination are the shelves, doors, and cashier stations. Follow a stringent cleaning protocol for the lobby market and install countertop barrier shields. The sneeze guard and shield for counters will act as a protective barrier between the cashiers and guests buying items, reducing the risk of contamination. Avant Guarde Barrier Shields are available with pass-through door and windows for easy transactions with minimum intrusion for guests.
Download the Guide: Hotel Hospitality Now
